Sorting Office Supervisor

The person behind the operation, keeping things moving

You don't need to have worked in a Post Office before to be successful in this role – we'll provide the training and support you need to develop your knowledge and confidence.

What matters most is your ability to lead by example, stay organised and help ensure a smooth and efficient operation.

You'll likely bring: 

• Experience in a supervisory, operational, logistics, retail or similar environment 
• Strong organisational skills with the ability to prioritise tasks and manage workloads effectively 
• Good literacy and numeracy skills with a high level of accuracy and attention to detail 
• Strong communication skills and the ability to build positive working relationships with colleagues and stakeholders 
• Confidence coordinating workflows and supporting others to achieve operational targets 
• A proactive approach to problem-solving and identifying opportunities for improvement 
• The ability to remain adaptable, organised and focused in a busy working environment 
• A positive attitude, a strong sense of responsibility and pride in delivering high standards 
• A willingness to continually learn and keep up to date with procedures, services and legislation

All colleagues working within our Post Office are required to successfully complete a P250 clearance check before joining the team.

The difference you'll make

Our Post Offices play an important role in keeping people, businesses and communities connected.

As a Sorting Office Supervisor, you'll help ensure mail is processed accurately, deliveries are completed efficiently and operational standards remain high. Your leadership and organisation will help support reliable services that local communities depend on every day.

You'll help create:

• An efficient and well-organised sorting operation 
• High levels of service and operational accuracy 
• A safe, supportive and collaborative working environment 
• Positive outcomes for customers, colleagues and local businesses 
• Continuous improvements that help the operation run smoothly and effectively 

Most importantly, you'll contribute to our purpose of bringing together energy, ideas and resources to make life better in our communities.

What's in it for you?

Alongside the opportunity to work in a role that makes a real difference, you'll benefit from:

• Up to 30 days annual leave (pro rata), including bank holidays
• A pension scheme with up to 12% employer contributions
• Generous colleague discount across our family of businesses
• Annual discretionary performance-related bonuses
• Wellbeing support and opportunities to get involved in community initiatives

We're proud to be an Investors in People – Platinum employer, recognising our commitment to developing colleagues and supporting long-term careers.

Ready to help keep your community connected?

Whether you're coordinating daily mail operations, supporting colleagues or helping drive continuous improvements, you'll play an important role in delivering a service that local communities and businesses rely on every day.

If you're looking for a role where organisation, teamwork and community impact really matter, we'd love to hear from you.

From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.

We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more! Find out more about us, our purpose and wonderful colleagues here.

We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email [email protected].

We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.