About the role:

Our Delivery Pharmacy Warehouse is the hub for our dispensing needs, it works closely with our colleagues to care for the health and wellbeing of our customers and members. Within the role you can expect to work with the Pharmacist to dispense, label, and prepare orders for the delivery vans. Whilst alongside this, you will be dedicated to delivering exceptional customer service over telephone calls and emails whilst working in a warehouse environment.

Join us as a Pharmacy Services Assistant where you’ll be joining an enthusiastic and hardworking team of colleagues that work together to make a positive difference to the lives of their patients. From dispensing medicines to delivering exceptional customer service over the telephone, there is a range of duties for you to be involved in, such as:

Delivering exceptional customer service, providing health advice and services to our patients through engaging conversations over the telephone and emails.
Delivering the technical aspects of the dispensary, allowing and ensuring the safe supply of medicines. This could be through ordering medicines, labelling and dispensing.
Working in partnership with the NHS to dispense, prepare and supply medicines and prescriptions for a range of hospital needs such as the Mental Health Services.
As a Pharmacy Services Assistant in our Delivery Pharmacy, you will also be fulfilling the prescription needs of our patients within our local communities.

About You

It isn’t just about experience or knowledge; we’re looking for people with a genuine passion for customer service and who will be ambassadors for healthcare. To be successful in joining our team, you’ll need to show us:

An enthusiasm and talent for problem solving, eager to take on new challenges and experiences
A methodical and accurate approach to practical tasks, using your own initiative and teamwork skills to aid you
Experience of working in a retail background and using a stock control system would be desirable but not essential as full training is provided

For this role, we’re happy to consider the following: Trainee Pharmacy Services Assistant or a Pharmacy Services Assistant. So, whether you’re looking to start a career in pharmacy, the opportunity to gain your Level 2 Pharmacy Services Assistant qualification, or are already qualified and looking to keep progressing, we want to hear from you!

Benefits

This is a great opportunity to develop your Pharmacy career and make a difference to the lives of our communities. In addition to working for a growing co-operative business, we offer our colleagues fantastic benefits, including:

Up to 30 days annual leave (pro-rata) including bank holidays
Pension scheme (with up to 12% employer contributions)
Generous colleague discount rates across our family of businesses
Annual discretionary colleague bonuses to reward you for your hard work
Free tea and coffee provisions for all colleagues during rest breaks at work
Wellbeing initiatives and community engagement opportunities

We are an “Investors in People - Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. We work closely with the University of Lincoln School of Pharmacy, where some of our qualified Pharmacists are employed as Teacher Practitioners. Others expand in their roles through working as a clinical Pharmacist/Independent Prescriber in local GP surgeries or community hospitals.

About Us

From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.

We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more! Find out more about us, our purpose and wonderful colleagues here.

We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email [email protected].

We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.

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