Digital Hub Events and Marketing Assistant

The digital hub aims to bring different digital and tech businesses together under one roof and encourage an environment of collaborations that fosters innovation and provides a platform for ideas to flourish and businesses to grow.

As a Digital Hub Events and Marketing Assistant, you will ensure our members and visitors receive exceptional customer care and serve as an ambassador for our vibrant digital community. Working with a small team, you will manage the daily operations of Mosaic’s social media platforms including LinkedIn, Instagram, and Facebook, as well as maintain and update the Mosaic website. You will also oversee events, either run by Mosaic or our partners.

In this role, you will also create and design different types of content, including photos, videos, and infographics, to promote the hub’s activities and enhance engagement across our digital channels. You will collaborate closely with facilities management and other suppliers to maintain the hub’s professional appearance.

No two days are the same, as every day offers new opportunities and tasks — from handling a variety of administrative duties to support the hub’s operations, to helping promote Mosaic by attending networking events! Additionally, you will support with general duties such as answering the phone and responding to emails.

 For more detail on the roles and responsibilities, please refer to the attached job description.

As our Digital Hub Events and Marketing Assistant, you’ll be responsible for supporting the Mosaic brand and ensuring that relevant and appropriate content for the right channels align with Mosaic's ethos.  You’ll need to be a welcoming and positive influence to make sure you leave a lasting impression and so people feel at ease in their surroundings. You’ll be highly organised and dependable, someone who our members and guests can rely on as well as being someone who’s always happy to have a coffee and a chat!

As you will be overseeing the day-to-day running of the co-working space alongside colleagues, you’ll have no problems handling a varied workload within a busy team. We’re looking for an honest, reliable, and motivated person who has a passion to deliver a great service for our members and visitors. As well as having previous experience in a marketing and or events role, you’ll also need to show us:

• An ability to communicate effectively and demonstrate willingness to collaborate with our members, visitors and colleagues
• Good time management with the ability to work under pressure and prioritise as necessary.
• Be proficient in Office 365
• The ability to work with discretion at all times, with a sound knowledge of GDPR.

From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.

We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more! Find out more about us, our purpose and wonderful colleagues here.

We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email [email protected].

We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.