Gadsby's Account Manager

Grow our reach. Build lasting partnerships. Put Gadsby’s on more tables.

This is an exciting opportunity to play a key part in the next chapter of Gadsby’s Bakery, taking our much-loved range of bread, cakes and confectionery to new customers and markets.

As our Gadsby’s Account Manager, you’ll be responsible for identifying and winning new business, developing strong commercial relationships and turning opportunities into sustainable, profitable partnerships.

You’ll have the freedom to get out into the market, meet customers, showcase our products and tell the Gadsby’s story – supported by a company vehicle and a commission-related monthly bonus that rewards your success.

• Identify, research and approach potential new customers across agreed markets and territories.
• Build and manage a healthy pipeline of new-business opportunities, taking prospects from first contact through to conversion.
• Bring the Gadsby’s story and product range to life through customer meetings, bakery visits, tastings, samples, proposals and trade events.
• Build strong relationships with buyers, business owners, operators and other key decision-makers.
• Prepare quotations, proposals and tenders, negotiating commercially sustainable terms.
• Deliver agreed sales, volume, margin and new-account targets.
• Make informed pricing and commercial decisions that support profitable, sustainable growth.
• Work closely with colleagues across Bakery Operations, Commercial, Technical, New Product Development, Marketing and Finance.
• Coordinate the onboarding of new customers, making sure expectations around products, ordering, delivery and service are clear from the outset.
• Develop newly secured accounts, spotting opportunities to introduce new products, increase distribution and grow sales.
• Keep an eye on market trends, competitor activity and customer performance, turning insight into action.
• Maintain accurate forecasts, pipeline information and commercial reporting. 

You’ll be someone who enjoys creating opportunities, opening doors and turning conversations into long-term commercial relationships.

You’ll bring:

• Proven experience of winning new B2B business and developing commercial customer relationships.
• Experience within bakery, food manufacturing, FMCG, wholesale or foodservice would be a real advantage.
• A strong track record of working towards sales, growth and margin targets.
• Confidence in pricing, proposals, negotiation and commercial decision-making.
• The ability to build credibility and strong relationships with customers at all levels.
• Good numerical and analytical skills, with confidence interpreting sales, margin, forecast and pipeline information.
• Strong communication, presentation and influencing skills.
• A proactive, organised and self-motivated approach, with the ability to balance time out with customers with accurate administration and follow-through.
• A full UK driving licence and flexibility to travel regularly to customers and trade events. 

Benefits:

In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including: 

• Up to 30 days annual leave (including bank holidays) 
• Pension scheme offering up to 12% employer contributions 
• Generous colleague discount rates across our family of businesses 
• Free tea and coffee provisions for all colleagues during rest breaks at work 
• Wellbeing initiatives and community engagement opportunities 
• Company vehicle
• Commission-related monthly bonus
• The opportunity to take real ownership of your customer pipeline and commercial success
• The chance to work with a distinctive, locally produced range with a strong heritage and story
• Support from colleagues across Gadsby’s Bakery and the wider Lincolnshire Co-op family of businesses

We are committed to the development of our colleagues and will support you to achieve your career goals. As your confidence grows, you’ll have the opportunity to take on additional responsibilities and further progress your career with us through ongoing training!

From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.

We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more!